Download Respondus Lockdown Browser Canvas

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The Respondus Lockdown Browser is used by a student to take a quiz or test online with all other browser capabilities disabled.

Download the latest Emory installer for Respondus LockDown Browser. Troubleshooting Respondus LockDown Browser. Blank screen during exam A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser. In most cases, you should be able to leave your exam, shut down.

1. Download NMSU’s installer for Respondus Lockdown Browser.

  • Read over the information provided for your selection and click the Download Installer link.
  • When the File Download Installer dialog box opens, select Run to open the Respondus Lockdown Browser Installer.
  • Click the Install button to install Lockdown browser to your computer’s desktop.

This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session provides a detailed demonstration of both applications, including new enhancements that make Respondus Monitor even more effective and easy to use. Sep 22, 2021 Downloading and installing Respondus LockDown Browser. Go to your Canvas course site and click the quiz link. Click Take the Quiz. Click Download Respondus LockDown Browser. This takes you to the Respondus web site. Click Install Now. This will download a.zip archive. Download the LockDown Browser installer package. Respondus provides tools that facilitate online exam creation and the assessment proctoring management solutions Lockdown Browser and Monitor. Faculty can download and install Respondus 4.0, a Windows-based tool for creating and managing exams that can be published directly to Canvas or published. LockDown Browser is a custom web browser that.

2. Then you’ll need to select the operating system on which Respondus Lockdown Browser will be installed:

  • If you are using a computer that uses Windows, click the Windows icon.
  • If you are using a Macintosh computer, click the Mac ico

3. Then select the option that best fits your situation:

  • Lab Computer — If you are using a lab computer on an NMSU campus, please contact the Lab Administrator to assist you with this installation.
  • Your Own Computer — Select this option if you are installing this software on your own computer or one that you are borrowing from family or friends.
  • Work Computer — If you are using a computer at work, youMAYneed to contact the system administrator for assistance.
Note: The following video is available from the link at the top of the page but you may want to review this information before install.
Watch Video on Respondus Lockdown Browser.
For help with the download and installation process please click here.

If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.


Keywords:quiz respondus lockdown browser test Suggest keywordsDoc ID:79650
Owner:John B.Group:New Mexico State University
Created:2018-01-25 10:26 MDTUpdated:2020-07-26 12:43 MDT
Sites:New Mexico State University
Feedback:01CommentSuggest a new document
Lockdown browser download for windows

LockDown Browser

The Respondus LockDown Browser (RLDB) is a locked browser that prevents students from printing, copying, going to another URL, or accessing other applications during an assessment. When the RLDB is enabled for a quiz, students will be required to download and use RLDB to take the quiz or exam. Watch an overview video on LockDown Browser.

Monitor

Respondus Monitor is an automated proctoring feature that can be turned on when using the LockDown Browser that uses a student’s webcam and video analytics to help instructors catch cheating. Watch an overview video on Monitor.

Download

See comparison of proctoring services available at UAB.

Features:

  • Faculty can customize settings for each quiz/exam
  • Assessments are displayed full-screen and cannot be minimized or exited until exam is submitted
  • Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications
  • Copy and paste, print, and screen capture functions are disabled
  • Students can take online exams 24/7 without pre-scheduling
  • Records and analyzes student exam sessions
  • Suspicious behaviors are flagged and ranked
  • Advanced Facial Detection can prevent exam from starting or prompt students to stay in frame

Instructors

Faculty can enable Respondus LockDown Browser & Monitor for a Canvas Quiz by following the following directions:

  1. Make sure the quiz has been deployed in the Canvas course.
  2. From the Course Navigation in Canvas, select LockDown Browser.
  3. A list of quizzes in the course will be displayed.
    1. Quizzes will labeled with Required/Not Required under the corresponding features that are turned on for that exam (LockDown Browser and Respondus Monitor)
    2. To change the settings, select Settings from the context menu (down arrow) to the left of the quiz title and select the desired option.

See the guides below for more instructions and options.

Students

Download Respondus Lockdown Browser Canvas

When students land on the quiz page of a RLDB enabled quiz, they will be provided a link to download RLDB. Students will not be able to access (start) the quiz until they are accessing the quiz page from the RLDB.

Note: Chromebooks are supported with limitations. Please refer to your instructor to see if iPads are allowed for your quiz as this setting must be enabled by the instructor. Students can also download the RLDB app for their computer or iPad using the links below.

Instructors

Guides:

Tutorials:

Resources

Students

Guides:

Tutorials:

Instructors

  • Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach.
  • Clear your desk of all external materials not permitted — books, papers, other devices.
  • Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it.
  • Remain at your computer for the duration of the test.
  • If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test.
  • To produce a good webcam video, do the following:
    • Avoid wearing baseball caps or hats with brims.
    • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) are likely to move.
    • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete.
    • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window.
  • Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.
  • How long does it take for videos to appear in the LockDown Browser Dashboard?

    The average time for an exam video to be processed and available to an instructor is eight hours. The time can be greater during periods of high volume, and may take up to 24 hours. During periods of low volume, the time to process the video is roughly equal to the actual length of the video.

  • Can Spreadsheets be used with LockDown Browser?

    LockDown Browser includes a tool that enables .xls/.xlsx spreadsheets (csv not supported) to be viewed and manipulated during an exam session. This functionality is available for Windows, Mac, and iPad editions of LockDown Browser. This functionality is not available for the Chromebook beta edition of LockDown Browser.

    Within the quiz tool of the learning system, an instructor should embed/insert the spreadsheet file in the question wording. When a student selects the link within LockDown Browser, an Excel-like spreadsheet tool will open. The spreadsheet can be pre-populated with content or it can be a blank spreadsheet created in Excel that students use to prepare their answers.

    As an example, the spreadsheet tool might be used with a multiple choice question. As shown below, a link provides access to a pre-populated spreadsheet. The student calculates the answer and then selects one of the answer choices.

    The image below shows the spreadsheet that was used for this exam question.

    Alternatively, an instructor can require students to create or modify a spreadsheet and submit it for grading. The example below shows how a short answer or essay question can be used for this purpose.

    The question wording itself should provide guidance on the steps a student should follow. As shown above, students are instructed to:

    1. select the link that opens a pre-populated spreadsheet,
    2. create the required formula or calculation,
    3. select the button “Click here to save your work”, and
    4. paste the resulting URL into the answer field for the essay or short answer question.

    After the spreadsheet file has been saved, a dialog will remind students to copy the resulting URL to the answer field using CTRL + V.

    Following the exam, the instructor will see a unique URL within the LMS for each student who provided an answer for the essay or short answer question. Upon selecting the URL with a standard browser (not LockDown Browser), the Excel-like spreadsheet tool will open and the student’s work will be shown for that question.

  • Do I have to do anything for quizzes imported from other courses?

    Yes, when a quiz that has Respondus LockDown Browser or Monitor enabled is copied or imported into another course, the instructor must visit the Respondus LockDown Browser Tab in the destination course one time so that it will authorize those settings to transfer to that course.

    If this step is not completed, students may receive errors similar to the ones shown below that prevent them from taking the exam.

    To fix this issue:

    1. Go to the Canvas course, click Respondus LDB and Monitor in the course navigation on the left.
    2. You should see the success message shown below.

    Note: It is not necessary to re-save each individual quiz's settings. Once you visit the dashboard, the errors will typically cease for all students who subsequently take their exams.

  • What can I do if students experience issues with images in my Quiz loading?

    The issue of images not loading in Canvas Quizzes is most commonly attributed to students having low bandwidth. There are 2 recommendations when utilizing a lot of images in Canvas quizzes that can help prevent any issues with them loading.

    Compress image size

    We recommend compressing your images so that they are small files and can therefore be loaded quicker even with lower bandwidth internet connection. See this wiki on possible methods of compressing your images.

    Change Canvas Quiz Settings to show one question at time

    Canvas Quizzes show every question on a scrolling page by default which makes the web browser load all the images and may take a while. If instructors have a lot of images, they can change the quiz settings so that questions display one at time.

    Use this Canvas guide to see more information.

  • What do I need to know about the LockDown Browser on Chromebooks?

    Respondus LockDown Browser for Chromebook is now available. However, feature limitations to be aware of are listed below. To obtain technical support, or to report a bug/issue, open a support ticket with Respondus.

    Known Issues

    Limitations and/or known issues with LockDown Browser for Chromebook:

    • Quiz passwords (specified via the 'optional password' field in the LockDown Browser Dashboard) aren’t currently supported for exams that use only LockDown Browser. For exams requiring Respondus Monitor, the optional password field is supported.
    • LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
    • The extended keyboard functions (for adding symbols and special characters) isn’t currently available
    • LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
    • 'Allow access to specific external web domains' option is currently not supported
    • “Google Chrome OS can’t open this page” error will occur. Click the 'close' button on the error, and you should be able to proceed.
    • Exam feedback for 'classic' quizzes is not compatible yet, if viewed at a later time. Feedback is viewable if seen in the same LockDown Browser session that the exam was taken in.

    • Students

    Download Respondus Lockdown Browser Canvas

    • LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
    • The extended keyboard functions (for adding symbols and special characters) isn’t currently available
    • LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
    • 'Allow access to specific external web domains' option is currently not supported
    • “Google Chrome OS can’t open this page” error will occur. Click the 'close' button on the error, and you should be able to proceed.
    • Exam feedback for 'classic' quizzes is not compatible yet, if viewed at a later time. Feedback is viewable if seen in the same LockDown Browser session that the exam was taken in.
  • What are the PC/Mac system requirements?

    See below for the full system requirements.

    Operating Systems

    Windows: 10, 8, 7

    Mac: OS X 10.12 or higher

    iOS: 11.0+ (iPad only). Must be enabled by the instructor in the Respondus LDB settings.

    Note: LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results. Students running OS X 10.13 (High Sierra) should use LockDown Browser version 2.0.2.05 or newer for best performance.

    Memory

    • Windows: 2 GB RAM
    • Mac: 512 MB RAM

    Hard Disk Space

    • Windows: 75 MB of free hard disk space
    • Mac: 120 MB of free hard disk space

    Find out more here.

  • How much bandwidth is required to take Respondus Monitor enabled quiz?

    There isn’t a specific kb/s requirement for using a webcam with Respondus Monitor because the recording quality automatically adjusts when a slower connection is detected.

    Generally speaking, if the user has a decent broadband connection that doesn’t result in significant delays when accessing the learning system, the bandwidth will be fine for Respondus Monitor. If using a shared Internet connection, students should ensure that others on the same connection don’t use bandwidth-hungry services during the exam (such as online movies, games, file sharing, etc.).

    Below are some tips to help ensure the best results:

    • If possible, plug an Ethernet cable into the computer to ensure the best possible network connection/speed. Otherwise, be as close to the Wi-Fi router as possible.
    • Shut down all other applications other than LockDown Browser. This will help reduce the bandwidth being used by other applications running in the background.
  • Is LockDown Browser accessible to those with disabilities?

    The Mac version of LockDown Browser works with VoiceOver (the standard screen reader that comes with the Mac OS). LockDown Browser's functions and security remain the same when VoiceOver is used. Be sure you are using LockDown Browser version 2.0.3.03 or newer.

    As of LockDown Browser 2.0.1.07 for Windows, accessibility is enabled for all users. Improvements to accessibility were added to version 2.0.3.00 for Windows. Please have all students on Windows platforms upgrade to version 2.0.3.03 and newer. The Windows version of LockDown Browser allows a student to use some screen reader accessibility programs, such as NVDA, JAWS, MS-Windows Narrator, ReadSpeaker webReader, and Windows-Eyes. In our experience, NVDA works the best. NVDA is free and available to download.

    • Zoom Text is compatible in regards to increasing the text size, but the reader is not currently compatible.
    • Read&Write Gold, Kurzweil 3000 are not compatible with LockDown Browser. Most 'literacy' programs like these have a number incompatibilities and potential exploits that cannot be addressed in LockDown Browser. These programs are standalone Windows programs which cannot be brought on top of an active LockDown Browser exam. Also, for use with a browser, these programs require a custom browser plug-in that is not compatible with LockDown Browser.
    • For 'speech to text' with Dragon Naturally Speaking, users have reported adjusting the settings to 'not use the dictation box' in Dragon Naturally Speaking, will allow it to work with LockDown Browser.

    To upgrade LockDown Browser, either download and install the full installation package, or start LockDown Browser, select the “i” button from the toolbar (Windows) or 'about' button (Mac) and then click “Check for Newer Version”. The version will be displayed and you will be able to download a newer version if one is available.

    Keep in mind that the security level of LockDown Browser is lowered when screen readers are used.

  • What do I do if I have downloaded LockDown Browser, but it is still asking me to download?

    LockDown Browser (LDB) is a completely separate browser not a plug in. After downloading the LDB, the student needs to open the LockDown Browser software (found in applications) and access the exam through that browser. If the student is getting a message saying to download LDB, then they are still accessing the exam through a normal browser like Chrome, Firefox, Edge or Safari.

    • Live Webinars

    Respondus offers webinars on this topic periodically.

    Archived Workshops

    Lockdown Browser Download Free

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    Respondus

    Request Training

    Group, one-on-one, or virtual sessions are also available to faculty.

    Respondus Lockdown Browser Student Download Canvas

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